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1. PRICES,
DEPOSITS, AND PAYMENTS
(a) Prices shown are per person, double
occupancy, in US Dollars, and are subject to change
without notice.
(b) Deposits: To reserve your place on a particular
tour, send your deposit check of $500.00 (made
payable to 'Jeff Sainsbury Tours Ltd') to Roberts Travel:
Roberts Travel
Attn: Priscilla Earhart
208 5th
Street South.
P.O. BOX 1048
Columbus, MS 39703
Tel: 662-328-3780 or 1-800-748-9685
e-mail:
priscillae@bellsouth.net
This deposit is non-refundable,
except in the unlikely event that we have to cancel
the tour because of lack of numbers; if this
happens, we will refund all monies paid. If you book by telephone, your deposit must be received
within 7 days. Payment of a deposit or full payment
indicates that you have read and consent to the
provisions, general information, and booking terms
and conditions contained on this website.
(c) Final Payment: the
outstanding balance must be paid at least 90 days
prior to your departure in order to reconfirm your
place. Should your final payment fail to reach us by
the date specified on your invoice, we reserve the
right to cancel your booking without refund.
(d) Payment may be made by cash, check (made payable
to 'Jeff Sainsbury Tours Ltd'), or American Express,
Visa, or Mastercard. PLEASE NOTE: FOR PAYMENTS BY
CREDIT CARD A 3% CREDIT CARD SURCHARGE IS PAYABLE.
(e) Surcharges may be imposed if costs increase as a
result of government action, fluctuation of
currency, or increases in overflying charges,
scheduled air fares, or airport taxes.
(f) Late Bookings: reservations made within 90 days
of departure must be paid in full at the time of
booking. If documents need to be sent by overnight
delivery the cost will be charged to the client.
2. CANCELLATION AND
REFUND POLICY
Should you have to withdraw from the tour for
whatever reason, you mus notify Roberts Travel in
writing. Cancellation becomes effective when such
notification is received. As administration and
other costs are incurred by ourselves and our
agents, the following cancellation charges will
apply:
90 days or more before departure
Deposit only
60-89 days before departure 50% of
total tour price
30-59 days before departure 75% of
total tour price
0-29 days before departure 100% of
total tour price
3. TRAVEL INSURANCE
We strongly recommend that you take out travel
insurance with cancellation cover to protect
yourself in case you have to cancel.
4. TOUR CHANGES
(a) All information on this website is, to the
best of our knowledge, correct. However, we reserve
the right to make changes to flights,
accommodations, visits, and itineraries at any time
should it become necessary or desirable to do so.
(b)
If
we have to cancel a tour before the date of
departure due to force majeure, tour members will
receive a refund of all monies paid less
unrecoverable monies paid by Jeff Sainsbury Tours
Ltd. Force majeure is unusual and unforeseeable
circumstances beyond our control, the consequences
of which neither we nor our suppliers could avoid,
examples of which are war or threat of war, riots,
civil strife, terrorist activity, industrial
disputes, natural or nuclear disaster, fire or
adverse weather conditions, level of water in rivers
or other similar events beyond our control.
5. FITNESS TO TRAVEL
All tours involve a fair amount of walking,
occasionally on uneven surfaces and up and down
steps. Guests should therefore be able to walk
briskly for 30 minutes without aid or requiring a
rest, and be able to occasionally carry their own
bags if needed.
6. MEMBERSHIP ON TOUR
(a) Jeff Sainsbury Tours reserves the right to
accept, reject, or not retain any person as a tour
participant whose condition or general deportment
impedes the operation of the tour or, in the opinion
of the tour manager, affects the rights and
enjoyment of other tour members. A tour member not
retained on tour shall have no cause for complaint
or refund, and shall bear all the extra expenses of
his/her return home.
(b) Tour members may skip some garden visits to do their
own sightseeing, except during days when the group
transfers to a new hotel. However, there is no
refund for missed or unused visits.
7. SPECIAL REQUESTS
Tour members are asked to inform us at the time of
booking if they have any special medical, dietary or
other requests. We will do our best to accommodate
all requests, but we cannot guarantee that such
requests will be met. Furthermore, we have no
liability to guests if such requests are not met.
8. BAGGAGE
The handling of one piece of baggage per person
is included in all tours. As space is often limited,
we strongly suggest that you limit luggage to one
suitcase and one 'carry on.'
9. NO SMOKING
We operate a no smoking policy on all tour buses
and at all sites visited.
10. LIMIT OF LIABILITY:
(a) No responsibility is accepted for any loss,
expense, accident, injury, or damage to any person
or property due to the actions or omissions of any
person, or any cause, including but not limited to
acts of God, acts of terrorism, war, strikes,
defects in machinery, breakdown of equipment,
weather, quarantine, negligence, loss of baggage, or
other causes beyond our control, such losses being
the responsibility of the tour member.
(b) Should additional overnights be required due to
the above causes, the hotel, meal, transportation,
and associated costs will be the tour members
responsibility.
11. TRAVEL AND HEALTH
DOCUMENTS
A valid passport is required for travel to the
countries visited on our tours. It is the sole
responsibility of the tour member to ensure that his/her
travel documents are in order. Tour members who do not
have the proper travel documents may be prevented
from boarding a flight. Such tour members will not receive
a refund, and will be liable to any fees, fines, or
other costs, including those incurred by Jeff
Sainsbury Tours Ltd, that result from the lack of proper
documentation.
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